What's Happening?
A phishing email is circulating across the UK falsely claiming that households must check their smoke alarm "compliance status". The email threatens a Β£500 charge if residents don't have a working smoke alarm fitted β and pressures people to click a link.
Let's be clear: these emails are NOT from any UK Fire and Rescue Service. They're a scam designed to steal your personal information.
Where Has This Been Reported?
The scam has been reported to multiple fire services and police forces across the country:
Reports have also surfaced in Hertfordshire and Greater Manchester
Marc House, Area Manager and Head of Prevention at Dorset & Wiltshire Fire & Rescue Service, said:
"We are aware of people around the country receiving these emails, and we have had one reported directly to us as well."
Fire Service Home Visits Are Always Free
Derbyshire Fire & Rescue Service has reassured the public that official home fire safety visits β known as Safe and Well visits β are always completely free of charge. Smoke alarms are fitted during these visits at no cost to the resident.
No genuine fire service will ever:
Demand payment for a safety check
Threaten fines via email
Ask you to click a link to "verify compliance"
How to Protect Yourself
Northamptonshire Police's Economic Crime Team recommends these steps to guard against phishing scams:
How to Report Phishing
Stay Vigilant
If you receive an email about smoke alarm compliance, do not engage with it. Delete it. If you're genuinely concerned about your smoke alarms, contact your local fire service directly using the phone number listed on their official website β never through a link in an unsolicited email.
Your safety matters. Don't let scammers exploit it.










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